Answers & Support

Got a question about your order, our products, or the story behind them? You are in the right place. Browse the answers below or reach out directly, we are happy to help.

Frequently Asked Questions

How do I track my order?
Once your order ships, you will receive a confirmation email with your tracking number so you can follow your piece of history all the way to your door.

What is your return/exchange policy?
We accept returns within 10 days of purchase. Items must be unworn and in original condition, tags attached, so the next owner receives the same quality you did.

The item would have to be returned it to us at

blackB4U c/o Kimberly Greene 
8200 Mall Parkway A120
Stonecrest GA 30038

To do an exchange, advise what size you would like to have. Please provide us the tracking once it's sent so that we can keep an eye out for it.

As soon as the item is received we will immediately send out the replacement with a new tracking number.

How do I contact you?
Reach out anytime by email at info@blackB4U.com or through our contact form. We typically respond within 1 to 2 business days. You can also call or text us at 470-665-6883